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Employment services are outdated, not fit for purpose and have become cash cows for private companies  

The Australian Greens call for Government to abandon the targeted compliance framework and urgently reform employment services.

“Between the I want to work, Employment Services 2020 Report and the evidence we have already heard during the senate inquiry hearings into jobactive it is clear that employment services aren’t working and providers are more focused on compliance rather than finding people jobs, particularly since the introduction of the Targeted Compliance Framework, Senator Rachel Siewert, Australian Greens spokesperson on Family and Community Service said today.

“The focus is on punishing people for minor infractions, rather than looking at the individual and thinking about the barriers they are facing.

“What we heard during the Senate inquiry hearings is that the relationship between employment providers and people looking for worked significantly deteriorated after the targeted compliance framework was introduced. It is no longer the Department taking away payments for non-compliance, it is the person sitting right there in front of them.

“Punishing people by taking away their income doesn’t help people get work. Poverty is a barrier to employment so the targeted compliance framework ultimately defeats its own purpose.


“A digital approach is not going to fix all the problems with the current system, vulnerable job seekers, young people and older Australians need specialised, individual supports.

“Consultants need proper training and the number of jobs people have to apply for should be flexible to the local job market.

“Between this report and the Senate inquiry it is blatantly obvious that our employment services are not fit for purpose and our approach does not match up to other OECD countries.

“People are applying for jobs for the sake of it just to be compliant. At the Senate inquiry the Chamber of Commerce and Industry said it’s a waste of time for business and providers are just paper shuffling for the sake of compliance.

“What we have at the moment is the government out sourcing to private contractors who make millions of dollars to implement ineffective and punitive programs that ultimately punish people on income support.”

Media Contact:

Lucy Cowcher-Guthrie: 0418 401 180

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