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Employment Service Program needs urgent reform

The Greens say that the Government must urgently reform the employment provider system to ensure that the system is fit for purpose and that job providers are not using the influx of new clients as an opportunity to turn massive profits.
 
"It’s been clear for years now that employment services are not fit for purpose and do not meet the needs of jobseekers. 
 
"The Government did not adequately address the issues following the 2019 Senate inquiry that overwhelmingly demonstrated that the jobactive system is failing unemployed workers. 
 
“Mutual obligations and the Targeted Compliance Framework should never have had a place in our social security system and certainly not now, this approach must be abolished. We shouldn’t be punishing people for being unable to find work, especially when there is a low supply of jobs. 
 
"Giving unemployed workers standardised job plans, or asking them to apply for an arbitrary (albeit reduced) number of jobs each month, will not improve their chances of gaining employment.
 
“Employment providers should be incentivised to provide a quality and supportive service rather than the current punitive approach.
 
"We need a new approach to helping people find and maintain work. We want to see more trust built between jobseekers and employment service providers which means getting rid of the compliance functions of employment service providers, giving people a better say over what’s in their job plan and ensuring employment service providers are providing individualised, responsive and tailored support to people. 
 
"Special exemptions and tailored supports must be given to people who don’t have the infrastructure to participate in online activities. Not everyone has access to the internet, a smartphone or computer, particularly those who have been living for a very long time on the former Newstart rate. 
 
"As it stands, Jobactive is undermined from the outset because the Government prioritises compliance over genuine assistance and providers are required to focus on enforcing compliance over assisting people into fulfilling employment pathways. 
 
"In these unprecedented times we now have the opportunity to reform our system to play a supportive rather than punitive role.

“People should be able to find work while being treated with dignity and respect.”
 
The Greens plan for employment services can be found here
 

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