“Senator Brandis: step out of your ivory tower, and attempt to call Centrelink. Be prepared for a wake-up call”, Australian Greens Senator Rachel Siewert said today.
“This is the struggle being experienced by constituents that you are meant to represent.
“I have personally witnessed my constituents wait for hours trying to get through to Centrelink. People dealing with Centrelink are exasperated and stressed.
“Hundreds of people have emailed and called my office to detail their experiences. I can assure you that the system is almost impossible to navigate.